TERMS AND CONDITIONS OF USE & PURCHASE

Thank you for visiting the boring but important stuff.  Please read the following terms and conditions carefully.  Sorry if they are a bit turgid but they are here for your protection and we hope that they will help you to make the very most of our website.

These terms and conditions apply to www.cinnamonjunction.com website.  They, together with further terms for the purchase & return of goods and the use of this site, form the basis of the agreement between you and us.

GENERAL

We are Cinnamon Junction Limited, 100, Consicliffe Road, Darlington, DL3 7RW.  We are a company registered in England & Wales under company number 10466654 and www.cinnamonjunction.com is our website.

By placing an order with us, you are agreeing to accept these terms and conditions.  These terms and conditions apply to all users of the site, including without limitation users who are browsers, customers and/or contributors of content.

These terms and conditions and the relationship between you and us is governed by the laws of England and you agree to be bound by the exclusive jurisdiction of the English courts.

You must be over eighteen years old to use this website.  If you are not, please get permission from your parent or guardian.

When placing an order you warrant that the information you give us is true, accurate and complete at the time of purchase.  You must not submit any information that is false, illegal or incomplete.

We reserve the right to end our agreement with you under these terms and conditions in the event that you;

  • do not pay us when due
  • if you supply false information or if we suspect that you have attempted, or are about to attempt, to commit a fraudulent or illegal act
  • you breach any of these terms and conditions

We reserve the right to vary these terms and conditions at our sole discretion, at any time and without prior notice.  Any purchase or use of this site will be in accordance with the terms and conditions in force at the time.  The return of goods will be in accordance with the terms and conditions in force at the time of purchase.

You undertake to use this site solely for your own personal use.  You must not order goods for the purpose of resale.

PRICING

The price of goods will be stated on this site in the chosen currency.  All prices listed are correct at the time the relevant information was entered onto the website; however, we reserve the right to change prices of any goods at any time.  All prices include sales taxes for the UK.  Sales to countries outside the UK may be subject to import duties and/or taxes which are levied on delivery.  You will be responsible for payment of any import duties and/or taxes.

We will not be liable for any charges by your bank or credit card provider or for charges or variations as a consequence of currency exchange rates.

Delivery charges are itemised at the time of ordering.  More information can be seen at Delivery & Returns.

ORDERING

All orders are subject to availability.  All orders are subject to acceptance by us.  We will do our very best to fulfil your order but we reserve the right not to accept your order for any reason.

No contract will exist between us until we have accepted your order and the goods have been despatched to you.

After receiving your order, we will send you an order acknowledgement email, containing your order reference, details of your goods ordered, payment details and delivery method and times.

Please check that all the details on this acknowledgement email are correct and contact us as soon as possible if any details are incorrect.  We cannot be held liable for incorrect information supplied by you.

When the goods are despatched, you will receive an email confirming despatch.  At this point the contract between us will be formed.

PAYMENT

We accept most major credit/debit cards.

All credit/debit cardholders are subject to validation checks and authorisation by the card provider.  We will not be liable for any delays or non-delivery arising out of a refusal to authorise payment by your card provider.

We will not be liable for any charges levied by your credit/debit card provider.

CONTRACT CANCELLATION

UK/EU consumers may cancel a contract at any time within 14 days, beginning on the day after the goods are received. A full refund in the price paid will be made in accordance with our returns policy.

Goods should be returned within 14 days of you telling us that you wish to cancel the contract.  Please return the goods as directed on our returns policy.

Should you choose to cancel your contract this way, you must inform us in writing.  Notice of your intention to cancel your contract can be sent by email or letter to Cinnamon Junction Limited, 100, Coniscliffe Road, Darlington DL3 7RW or  hello@cinnamonjunction.com The above terms do not affect your statutory rights.

DELIVERY

We know that you will be very keen to get your fabulous Cinnamon Junction goods as soon as possible, so we will do our best to deliver them without delay.
Any time or date stated for delivery is an estimate only. We make every effort to despatch goods on time, but we do not accept liability for failure to deliver within the stated time.

Delivery is deemed to take place when the goods are delivered to your nominated address, whereupon the risk of loss, breakage and all damage and all other risks shall pass to you.

If your delivery is outside of the UK, import duties and/or taxes may be levied when the goods reach you. You will be liable for the payment of these import duties and/or taxes. Please contact your local customs office for further information. For more information please see our Delivery & Returns page.

RETURNS & EXCHANGES

In the unlikely event that you do not love your Cinnamon Junction purchase, you can return it to us for a full refund or exchange within 14 days of you receiving it. Please refer to our Delivery & Returns page for more information.

Goods purchased from us can be returned for a full refund (minus postage where applicable) or exchange within 14 days of you receiving the goods. Please refer to our Delivery & Returns page for more information. Whenever possible, we will refund you using the same method used by you in your original purchase.

Please note that certain goods cannot be returned for health and hygiene reasons e.g. pierced goods such as earrings. For more information please see our Delivery & Returns page.

UPLOADING OF CONTENT

We would love you to upload your photographs and images to www.cinnamonjunction.com and our social media platforms, but please do so in accordance with the below terms.

Be nice!  Do not post content that is offensive, defamatory, obscene, menacing or may cause a nuisance, annoyance or damage.  Be respectful.  Treat others as you would like to be treated yourself.

You are responsible for the content that you post.

By uploading photographs, images and content to www.cinnamonjunction.com or our social media platforms, you grant us rights to use this content for any marketing, advertising and promotional purposes on www.cinnamonjunction.com and/or our social media platforms.

Whilst you will own the copyright to the content that you upload you grant us exclusive, free rights to publish, edit or reproduce your content on any media that we choose.

Please do not post personal information about yourself or others e.g. your full name, address, telephone/mobile number or email address.

We retain total discretion to display or remove content from www.cinnamonjunction.com or our social media platforms.

The uploading of content is available to individuals only.  It should not be used for advertising, promotion or commercial purposes.

Instructions to uploading content:

#MADEBYWORNBY

We would love you to upload photographs of you wearing your Cinnamon Junction purchase to connect you to the ladies that have proudly made your garment.

To upload your images, please follow the above instructions or follow the #MADEBYWORNBY link.

As a big ‘Thank you!’ we will in return offer you a 10% discount off your next Cinnamon Junction order.

The above offer excludes sale items.

INTELLECTUAL PROPERTY RIGHTS

This website and our social media content, including ‘#MADEBYWORNBY’ are protected by intellectual property rights, including trademarks.

You agree not to copy, download, adapt, alter, modify or distribute content from www.cinnamonjunction.com or our social media platforms for any purpose other than for your own personal use.

THIRD PARTY

Links to third party websites on www.cinnamonjunction.com are provided solely for you own personal convenience.  We cannot be held responsible for the content or availability of these sites.  They have not been reviewed or endorsed by us.

Any dealings between you and any third party on or through the site shall be solely between you and the third party.  We will not be responsible for any loss or damage incurred from any such dealings.

PRIVACY

Your privacy is important to us.  We don’t share your personal details with anyone other than those absolutely necessary to fulfil our services to you.

Any personal information which you provide us through our site is subject to our policies at Privacy.

LIABILITY

We don’t mean to, but occasionally there may be information on our website or in our service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, offers or promotions, delivery charges, delivery times and stock availability.  We reserve the right to correct any errors, inaccuracies or omissions, and to change, update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We will not be held responsible for any delay in the delivery of goods or any other failure in our service due to any event outside of our control, including, but not limited to, Acts of God, war, flood, fire, tempest, employment disputes, civil disorder, malicious damage and states of emergency.

We take the security of your personal details very seriously, but we cannot accept liability for breaches of security in our secure computer systems or those of our associated service providers.

So far as permitted by law, and excluding death or personal injury arising from negligence, we will not be liable for any loss or damage of any kind resulting from the use of this website.

These provisions do not affect your statutory rights.

ENTIRE AGREEMENT

These conditions set out the terms of our relationship with you.  Any changes in these terms must be in writing.  You confirm that in agreeing to accept these conditions you have not relied on any representation except where that representation has been made a term of these conditions and you agree that you shall have no remedy in respect of any representation.

COOKIES

  1. What are cookies?

A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.

  1. How we use cookies

Cookies on our website are used for the following purposes

  1. To enable you to add items to your shopping basket and purchase them.
  2. To enable you to create an account to have information such as order history, or your details remembered for later.
  3. To improve the website’s usability by saving you time on making a purchase or tracking your order.
  4. To analyse the use of our website through Analytics software such as Google Analytics.
  5. Information collected

The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.

  1. How do I disable cookies?

To fully disable cookies on our website, you will need to change the settings in your website browser.

Full instructions for all browsers can be found at www.aboutcookies.org

  1. Links to other websites

This cookie policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

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